Privacy Policy and Cookies

General Data Protection Regulation



The new GDPR regulations are now in force and we are required by law to ensure that any personal information that Lawton Tools (Rail Products) Limited may hold in relation to your business transactions is processed in a lawful, fair and transparent manner.

The information that we hold is for legitimate business requirements to maintain our trading relationship and general communications link. It will not be further processed in a way that is incompatible with that purpose.

We will endeavour to keep this data up-to-date and only retain information that is relevant to the purpose for which it was collected.

The information is held in a manner that ensures security of personal data, including protection against unlawful or unauthorised processing.

What data do we collect?

We do not collect any sensitive personal data. We restrict the data to the minimum that is necessary to support the services that we offer. This will include:-

  • Company name
  • Company address, including site locations
  • Company contact names and job titles
  • Email addresses, telephone numbers and fax numbers
  • Bank details for customer and supplier accounts
  • Credit/Debit card details for pro-forma payments. This information is destroyed on completion of the transaction
  • Information about the products and services that you have used

How do we use this data?

  • To facilitate general business transactions
  • To process orders
  • For support services including product information, quotations, complaints and queries
  • To support after-sales service
  • To facilitate on-site visits and technical support
  • To advise of new products or product amendments
  • To comply with a legal duty

How is data is collected?

Data is collected when you:-

  • Provide it personally
  • Open an account
  • Request a quotation
  • Request a catalogue or product information
  • Contact us via our website
  • Contact us via email, post, fax or phone
  • Contact us via a Trade Show
  • Contact us when our representative is on-site
  • Complete an Assessment Form to comply with our quality standard ISO9001:2015
  • Access our website containing Cookies; please see details below


We may obtain information about your general internet usage via Cookies on our website. You can remove or reject these cookies in your browser’s settings but please be aware that such action could affect the functionality of the site.

This information is aggregated and anonymous and does not identify you as an individual.

Cookies we use

Cookie Name Cookie Owner Cookie Description
_gat_UA-19481152-1 Google Analytics Used to determine a user’s inclusion in an experiment and the expiry of experiments a user has been included in.
_ga Google Analytics Used to distinguish users.
_gid Google Analytics Used to determine the expiry of experiments a user has been included in.
DYNSRV Hosting Provider This is a 1st party cookie used when access to the third party cookie is blocked. It stores the data similarly to the _#stc cookie.
PHPSESSID Hosting Provider The items in the customer’s Compare Products list.
wp-settings-time- WordPress WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the user’s database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wp-setting- WordPress WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the user’s database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wordpress_test_cookie WordPress WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow or reject cookies.
wordpress_sec WordPress Essential WordPress session management cookies for logged in users.
wordpress_logged_in WordPress After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.
visited Lawton Tools Controls popup for Privacy Policy – Cookie being renamed
gdpr_popup Lawton Tools This cookie is used to track who has already been shown the notice. The cookie has been set never to expire unless there is a change in the privacy policy.

Sharing your data

We will only share your data with third parties when it is necessary to complete contractual obligations. This will include:-

  • Freight/courier/mail services
  • Selected suppliers when you request a delivery direct from a manufacturer or their agents
  • ISO Accreditors for the purpose of maintaining our quality standards

How your data is protected

We protect your personal information through a combination of physical and IT access controls which restricts and manages the method by which we process this data. Our staff are trained to protect your information. We use CCTV on our premises to ensure the security and safety of our staff, customers and visitors and to protect our data and property.

Links to third party websites

Our communications with yourself might, from time to time, contain links to other websites. Please note that these sites will have their own Privacy Policy and we do not accept any liability or responsibility for their policies. We would encourage you to check their Privacy Policies before using the sites.

Who are we and how to contact us

We are Lawton Tools (Rail Products) Ltd, registered in England under Number 02721027

Address:              72 The Hill, Sandbach, Cheshire, CW11 1LT


Telephone:          01270 753636

Fax:                     01270 753737


Need to talk to us about your requirements?

Please contact our sales office or fill out the form to the right: